Serena Leonardi

Serena Leonardi is founder of Amploom, a company that focuses on accompanying people in business innovation projects through the use of methodologies related to Service Design and Design Thinking.

Among the companies she has enjoyed working with and accompanied in this transformation are OTB Spa, Fastweb Spa, Decathlon Italia, Poste Italiane Spa, Keter Spa, Haier Europe, Confartigianato Vicenza.

He is Visiting Professor in Design Thinking at H-Farm College and part of the faculty of Talent Garden, where he supports companies in defining strategies to transform corporate culture. He is a lecturer at Politecnico di Milano in Service Design for HR, Ca’ Foscari Venezia and University of Padua.

She previously worked in Germany at Volkswagen Headquarters, where she was involved in the adoption of Design Thinking and Service Design methodology to support business transformation processes.