Weekend 1 – May 17-18
The Connected and Exponential Era

Join the future of innovation with our introductory module, which will guide you through the organizational challenges of the connected world, exploring key aspects of the digital landscape and the ongoing changes in various industrial contexts. You will be able to identify opportunities and risks related to digital transition, gaining cutting-edge knowledge on the latest technological trends.

This module will also provide a detailed description of the taxonomy related to topics such as digitization and digital transition, Digital Transformation as a rethinking of organizational business models, and the use of technology.

*this introductory module is included with the purchase of the ‘Customer Issues & Processes’.

Weekend 1 – May 17-18
Customer issues & Processes

This module will teach you how to identify issues faced by internal or external customers of the organization and how to analyze them for the management and streamlining of internal processes. Learn to listen to the voice of the customer and employ qualitative and quantitative research methods to gather information about their needs, aiming for the continuous improvement of the organization.

Furthermore, in this module, you will learn how to identify the needs and requests of the customer—whether internal or external—and how to solve problems through effective organizational processes. You will gain in-depth knowledge of best practices for designing, mapping, implementing, and managing efficient and effective business processes.

INDIVIDUAL MODULE FEE

€ 1.500 (+VAT)

*this module includes the introductory module “The Connected and Exponential Era”

Weekend 2
Fast Continuous Improvement – May 31 – June 1

How to leverage Digital Transformation to achieve Fast Continuous Improvement? How to make this practice a pervasive element for your organization?

In this module, you will discover the principles underlying the implementation of Operational Excellence culture within organizations, along with aspects related to the importance of measurement and data utilization. Concepts of World Class Manufacturing and World Class Services will be addressed to help you understand how to use data for data-driven decision-making and enhance business performance.

INDIVIDUAL MODULE FEE

€ 1.500 (+VAT)

Weekend 3 – June 21-22
Technologies for Data Analysis

What are the most advanced technologies for data analysis? How can they be used to improve business processes?

In this module, you will gain insight into the Operations of the future, enabled by Digital Transformation and the use of data for informed decision-making. You will learn how to utilize digital tools such as Process Mining for process analysis and the identification of areas for improvement. Additionally, possible applications of the Digital Twin will be discussed with examples and use cases, showcasing its simulation capabilities to evaluate scenarios and assess their impact on organizational performance.

INDIVIDUAL MODULE FEE

€ 1.500 (+VAT)

Weekend 4 – July 12-13
Technologies for Process Execution

What are the most advanced technologies for the execution of business processes? How do they work, and how can they be implemented to improve efficiency and reduce errors?

This module includes a description of iBPM platforms (Intelligent Business Process Management), which form the backbone of operations. Emerging technologies such as Robotic Process Automation (RPA) and Intelligent Automation (IA) will be analyzed for automating processes through the use of robots supported by cognitive abilities. Industrial automation and the impact of the new frontier of Industry 5.0 on operational efficiency will be explored. Additionally, applications of Artificial Intelligence and Machine Learning for enhancing organizational processes will be examined.

INDIVIDUAL MODULE FEE

€ 1.500 (+VAT)

Weekend 5 – September 13-14
Organizational Transformation & Change Management

How to initiate and establish a path of Operational Excellence supported by Digital Transformation within an organization?

The module will begin with an overview of key organizational models, aiming to understand how to choose organizational structures to achieve operational excellence goals, then progressing to critical success factors for organizations adopting a culture of operational excellence, such as agility and adaptability.

Finally, the importance of initiating a “balanced” transformation will be discussed, considering not only the evolution of IT systems but also processes and the skills necessary for their execution.

INDIVIDUAL MODULE FEE

€ 1.500 (+VAT)

Weekend 6 – October 4-5
Process Governance

The module will focus on the importance of understanding the relationship and trade-offs related to processes within organizations. The difference between the ‘Kaizen Office’ approach and the ‘Hit and Run’ approach for process management will be analyzed, and tools for Project Portfolio Management will be explored to ensure alignment of objectives and prioritize improvement initiatives.

Finally, the module will cover the analysis of what actually happens behind the scenes in companies, providing examples of real cases and in-depth knowledge of the internal dynamics of the organization and their influences on processes.

INDIVIDUAL MODULE FEE

€ 1.500 (+VAT)

Weekend 7 – October 25-26
Lessons Learned and Role Play

Apply what you have learned through an interactive Lessons Learned module with analyses of both successful and unsuccessful cases.

You will learn from real experiences, with testimonials related to business application cases, and you will be able to experience the dynamics associated with the implementation of Digital Operational Excellence using a learning-by-doing approach, through a Serious Game.

INDIVIDUAL MODULE FEE

€ 1.500 (+VAT)

Weekend 8 – November 15-16
Priority Assessment (PPA)

A personalized learning module designed to assess organizational performance by identifying critical areas, improvement opportunities, and defining priority aspects for the organization’s efforts.

This module includes a diagnostic phase of organizational processes (Process Priority Assessment – PPA) for each participant. This enables learners to identify areas to prioritize for improving their own organization. This approach allows participants to address real cases related to their company and access subsequent on-the-job training.

INDIVIDUAL MODULE FEE

€ 1.500 (+VAT)

Online Session – October 16
Immersive Learning Experience

Explore the Metaverse through an innovative virtual learning platform and discover how to leverage immersive technologies to enhance your processes and training.

Engage in two training modules where you can experience organizational dynamics and real-life industrial simulations, both for the “Products” sector (i.e., Manufacturing) and the “Services” sector (i.e., Banking). This allows you to apply what you have learned during the training journey.

Online Session – November 2024
Global Supply Chain

The module provides a comprehensive overview of global supply chains and the crucial role of Artificial Intelligence and Emerging Technologies in their transformation. With the advent of digitalization and the acceleration of changes in the global business landscape, the efficiency and resilience of the supply chain have become top priorities for organizations aiming to maintain and enhance their competitiveness.

This module is designed to equip participants with the knowledge and skills necessary to understand the dynamics of managing global supply chains and to become aware of how to apply AI technologies in operations, from inventory optimization to risk management, demand forecasting, and logistics process automation. Through the exploration of real case studies, students will learn how AI and emerging technologies can provide valuable insights for decision-making, improve transparency along the entire supply chain, and promote more sustainable and efficient operations.

INDIVIDUAL MODULE FEE

€ 1.000 (+VAT)

Weekend 9 – December 13-14-15 
Final Bootcamp 

The module focuses on planning and implementing operational activity execution strategies necessary to achieve medium to long-term objectives. The impact of Artificial Intelligence as a primary value creation lever within the organizational strategy will also be explored. You will learn aspects related to resource planning, process management, and best practices for strategy implementation and the subsequent monitoring of results.

The “Meet The Guru” session will provide you with the opportunity to interact with industry experts, gaining valuable insights and practical advice to successfully apply the knowledge acquired in the workplace context.

The Platinum version of the Master program includes 80 hours of training and the completion of a final integrative exam to obtain the Lean Six Sigma Green Belt certification, issued by the Six Sigma Management Institute of Dr. Mikel J. Harry.