Weekend 1 – April 19-20
Overcoming challenges in the connected era

Join the future of innovation with our introductory module, which will guide you through the organizational challenges of the connected world, exploring key aspects of the digital landscape and the ongoing changes in various industrial contexts. You will be able to identify opportunities and risks related to digital transition, gaining cutting-edge knowledge on the latest technological trends.

This module will also provide a detailed description of the taxonomy related to topics such as digitization and digital transition, Digital Transformation as a rethinking of organizational business models, and the use of technology.

Weekend 1 – April 19-20
Understanding your customer issues & Satisfying your customer with organizational processes

This module will teach you how to identify issues faced by internal or external customers of the organization and how to analyze them for the management and streamlining of internal processes. Learn to listen to the voice of the customer and employ qualitative and quantitative research methods to gather information about their needs, aiming for the continuous improvement of the organization.

Furthermore, in this module, you will learn how to identify the needs and requests of the customer—whether internal or external—and how to solve problems through effective organizational processes. You will gain in-depth knowledge of best practices for designing, mapping, implementing, and managing efficient and effective business processes.

Weekend 2
Speed & quality: the journey towards Fast Continuous Improvement – May 10-11

How to leverage Digital Transformation to achieve Fast Continuous Improvement? How to make this practice a pervasive element for your organization?

In this module, you will discover the principles underlying the implementation of Operational Excellence culture within organizations, along with aspects related to the importance of measurement and data utilization. Concepts of World Class Manufacturing and World Class Services will be addressed to help you understand how to use data for data-driven decision-making and enhance business performance.

Weekend 3 – May 31 – June 1
Unleashing the power of data: modern technologies for advanced analytics

What are the most advanced technologies for data analysis? How can they be used to improve business processes?

In this module, you will gain insight into the Operations of the future, enabled by Digital Transformation and the use of data for informed decision-making. You will learn how to utilize digital tools such as Process Mining for process analysis and the identification of areas for improvement. Additionally, possible applications of the Digital Twin will be discussed with examples and use cases, showcasing its simulation capabilities to evaluate scenarios and assess their impact on organizational performance.

Weekend 4 – June 21-22
AI Revolutionizing process execution: deep dive on cutting-edge technologies

What are the most advanced technologies for the execution of business processes? How do they work, and how can they be implemented to improve efficiency and reduce errors?

This module includes a description of iBPM platforms (Intelligent Business Process Management), which form the backbone of operations. Emerging technologies such as Robotic Process Automation (RPA) and Intelligent Automation (IA) will be analyzed for automating processes through the use of robots supported by cognitive abilities. Industrial automation and the impact of the new frontier of Industry 5.0 on operational efficiency will be explored. Additionally, applications of Artificial Intelligence and Machine Learning for enhancing organizational processes will be examined.

Weekend 5 – July 12-13
Planting the seeds of Digital Operational Excellence in organizations: strategies for growth and success

How to initiate and establish a path of Operational Excellence supported by Digital Transformation within an organization?

The module will begin with an overview of key organizational models, aiming to understand how to choose organizational structures to achieve operational excellence goals, then progressing to critical success factors for organizations adopting a culture of operational excellence, such as agility and adaptability.

Finally, the importance of initiating a “balanced” transformation will be discussed, considering not only the evolution of IT systems but also processes and the skills necessary for their execution.

Weekend 6 – September 13-14
The best kept secret for success: Process Governance

The module will focus on the importance of understanding the relationship and trade-offs related to processes within organizations. The difference between the ‘Kaizen Office’ approach and the ‘Hit and Run’ approach for process management will be analyzed, and tools for Project Portfolio Management will be explored to ensure alignment of objectives and prioritize improvement initiatives.

Finally, the module will cover the analysis of what actually happens behind the scenes in companies, providing examples of real cases and in-depth knowledge of the internal dynamics of the organization and their influences on processes.

Weekend 7 – October 4-5
Learning from mistakes: Lessons Learned and Role Play

Apply what you have learned through an interactive Lessons Learned module with analyses of both successful and unsuccessful cases.

You will learn from real experiences, with testimonials related to business application cases, and you will be able to experience the dynamics associated with the implementation of Digital Operational Excellence using a learning-by-doing approach, through a Serious Game.

Weekend 8 – October 25-26
Boosting organizational performance: prioritizing improvements with Process Priority Assessment (PPA)

A personalized learning module designed to assess organizational performance by identifying critical areas, improvement opportunities, and defining priority aspects for the organization’s efforts.

This module includes a diagnostic phase of organizational processes (Process Priority Assessment – PPA) for each participant. This enables learners to identify areas to prioritize for improving their own organization. This approach allows participants to address real cases related to their company and access subsequent on-the-job training

Online Sessions
Metaverse Immersive Learning experience for Products and Services industry

Explore the Metaverse through an innovative virtual learning platform and discover how to leverage immersive technologies to enhance your processes and training.

Engage in two training modules where you can experience organizational dynamics and real-life industrial simulations, both for the “Products” sector (i.e., Manufacturing) and the “Services” sector (i.e., Banking). This allows you to apply what you have learned during the training journey.

Weekend 9 – November 16-17-18
Final Bootcamp – 1

The module focuses on planning and implementing the execution strategies of operational activities necessary to ensure the achievement of medium to long-term objectives, with a focus on the specifics of the “Products” sector.

You will learn aspects related to resource planning, process management, and best practices for implementing and monitoring the strategy and its results.

Weekend 10 – December 13-14-15 
Final Bootcamp – 2

The module focuses on planning and implementing execution strategies for operational activities necessary to ensure the achievement of medium to long-term objectives, with a focus on the specifics of the “Services” sector.

You will learn aspects related to resource planning, process management, and best practices for implementing the strategy and monitoring its results.